As we work our way to winning the battle against the COVID-19 pandemic, the global economy is also in the process of recovering, pushing business organizations to develop strategies to still thrive in the face of ambiguity. In an increasingly volatile market, organizations constantly adopt significant changes to their models through the fortification of their digital capabilities to ensure operational continuity.
Here are the three key things to keep in mind in establishing business resilience in times of uncertainty:
1. Accelerate digital transformation
In a fast paced world, the path to business resilience is digital. As many transactions are now online, your data and IT infrastructure becomes the bread and butter of your organization, accelerating your digital transformation journey is the key to building long-term relevance and growth. Now that IT is at the forefront of business operations (or the business itself), you should entrust your digital infrastructure only to a reliable provider. A data center partner helps empower this transformation while also providing you with peace of mind through these two major components: security and carrier-neutrality. At BeeInfoTech PH, the datacenter facility is protected by 7-plus layers of advanced physical security measures that are designed to be compliant with international and local regulatory standards. These include physical barriers such as perimeter fencing, sentry access, and other additional measures to ensure that only authorized personnel can enter the facility.
Your data center partner should also have carrier-neutrality to flexibly connect to all networks, ensuring seamless connectivity and open access. The Beeinfotech PH datacenter is partnering with all internet service providers (ISP), which guarantees that your racks will not be connected to a single pre-set network, giving you unparalleled accessibility and availability of all network options.
To fully support organizations, The Beeinfotech PH datacenter also delivers Business Continuity / Disaster Recovery (DR) sites, wherein companies can retain unimpeded operations in cases of disruptions such as natural calamities or security breaches. Should any form of interruption strike your business, you can count on our DR site, supported by the latest technologies and experts, to ensure that operations remain up and running and as seamless as possible.
2. Improve cybersecurity
The accelerated digital transformation across today’s industries likewise result in a spike in cyberattacks. Now that organizations and consumers transition to full or hybrid online commerce, their vulnerability to cyberattacks increases. Because of the upsurge in digital transactions, cybercriminals are able to target both the business’ and consumers’ security. The increased dependence on digital technology brought by the COVID-19 pandemic has led to the rise of these attacks. According to global research company Forrester, among the greatest threats to businesses in 2021 are web application attacks, exploitation of lost or stolen assets, software vulnerabilities and exploits, and malware.
To protect their business, employee, and consumer data, organizations are pushed to raise vigilance—from strengthening cybersecurity measures to enabling the workforce of the threats. Truly, there has never been a better time for increased cybersecurity awareness.
The Beeinfotech PH data center provides you with top-notch cybersecurity as it houses facilities that deliver bespoke Security Operations Center (SOC) facilities that feature advanced protection of your data as well as the ability to immediately detect, analyze, and fend off cyber threats.
3. Build an effective online customer service
In the digital age, online customer service is the defining point of customer experience especially since face-to-face interaction is not present in e-commerce transactions. It may weaken a brand when neglected, but when done right, it can retain existing ones and attract new customers. Organizations have varying approaches to engaging with their target audience, but the secret lies in building customer service that uses omnichannel technologies like chatbots and IP based telephony products. Keep in mind that consumers nowadays expect their experience with a brand to be transparent, seamless, and fast.
With the current situation, businesses have moved online. Boosting your digital capabilities will not only increase your resilience in the face of uncertainty but will also future proof your business. Adapting to the rapidly changing landscape of technology while addressing your most crucial IT needs is the key to protecting your business. Resilience is not about waiting for the unforeseen event to happen but to pivot towards more robust IT-enabled business environments.
BeeInfoTech PH is a partner-centric data center that is focused on enabling clients to unlock digital business tools through strategic and tailor-fit digital solutions.
Media Contact: John Paul Monterey
jsmonterey@beeinfotech.ph